What do you do when this happens?
Luckily, this time, I had the receipt fresh in hand as I had acquired the wine to add another 2006 data point to my blog. So I called, went straight back, the manager on duty complied easily and I exchanged the wine.
But this is a rare case. Suppose this was a 1995, or 1997, or 2001 - all vintages maturing in my cellar. I probably don't recall where I bought them all and I probably couldn't prove it. So in those cases I'd eat the cost. It kills you, especially if it's something like Solaia or Screaming Eagle.
What do you do? Do you track every purchase you make and go back even years later? Does it depend on the relationship you have with the retailer?
J